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Published on: July 1, 2015
Employee engagement and management standards: a concurrent evaluation
J M Ravalier1, Y Dandil2, H Limehouse2
1School of Society, Enterprise & Environment, Department of Science, Bath Spa University, Newton Park, Newton St Loe, Bath BA2 9BN, UK, j.ravalier@bathspa.ac.uk.
The Management Standards Indicator Tool (MSIT) can assess employee engagement. Employee role significantly impacts engagement, highlighting its importance for positive psychological outcomes in the workplace.
Area of Science:
- Occupational Health Psychology
- Organizational Behavior
- Workplace Well-being
Background:
- The Management Standards Indicator Tool (MSIT) assesses work design factors linked to psychosocial hazards and burnout.
- Previous research has not evaluated the MSIT's predictive utility for employee engagement.
Purpose of the Study:
- To evaluate the effectiveness of the MSIT in measuring employee engagement using the Utrecht Work Engagement Scale (UWES).
Main Methods:
- A cross-sectional survey was conducted in two London sales organizations.
- The MSIT and UWES were administered to assess work design and engagement levels.
- Multivariate linear regression analyzed the association between MSIT scores and UWES factors.
Main Results:
- Significant differences in control, managerial support, peer support, and employee role were observed across engagement levels.
- Demands, peer support, and role exceeded MSIT benchmarks, indicating a need for urgent improvement.
- Role ambiguity was the sole factor significantly correlated with all UWES engagement subdomains.
Conclusions:
- Employee role is a critical determinant of workplace engagement.
- Further research is needed to explore the MSIT-UWES relationship in diverse settings, focusing on the role's impact on positive psychological outcomes.
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