Developing a midwifery workload management system: a preliminary report

Individualised care, quality assurance and resource management are words frequently on the lips of midwives today. This paper describes a project currently being undertaken in West Glamorgan Health Authority where these criteria each form an important part of the study. It is in considering these varying aspects concurrently that the authors claim a unique approach. Resources are only considered to be managed appropriately when client centred quality care is provided. As an additional benefit, the review of policy and practice and an evaluation of the implementation of the 'midwifery process' form an integral part of the study.