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Related Experiment Videos

Accelerating quality improvement within your organization: Applying the Model for Improvement.

Ashley Crowl, Anita Sharma, Lindsay Sorge

    Journal of the American Pharmacists Association : Japha
    |July 12, 2015
    PubMed
    Summary

    The Model for Improvement accelerates healthcare quality enhancement by integrating the three essential questions and "plan, do, study, act" cycles for rapid testing of changes. This approach helps organizations quickly identify effective strategies for improving care delivery.

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    Area of Science:

    • Healthcare Management
    • Quality Improvement Science
    • Organizational Change

    Background:

    • Healthcare organizations continuously strive to improve patient care delivery processes.
    • Organizational change in healthcare systems can be slow, leading to practitioner frustration.
    • The Model for Improvement offers a structured approach to accelerate quality improvement efforts.

    Purpose of the Study:

    • To explain the fundamentals of the Model for Improvement.
    • To demonstrate its application in medication use quality improvement.
    • To guide understanding of quality improvement questions, testing change, and measuring success.

    Main Methods:

    • Literature search of PubMed (1990-2014) using keywords: quality improvement, process improvement, hospitals, primary care.

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  • Selection of studies demonstrating quality improvement processes and tests of change.
  • Focus on the application of the Model for Improvement and PDSA cycles.

    • Main Results:

    • The Model for Improvement combines a continuous process of small tests of change (PDSA cycles) with longitudinal measurement.
    • This contrasts with traditional methods of large-scale change and extended data collection.
    • Effective application of PDSA cycles is crucial for success.

    Conclusions:

    • The Model for Improvement empowers frontline practitioners and leaders to rapidly identify effective strategies.
    • It leads to quicker identification of positive differences and greater success in quality improvement initiatives.
    • Familiarity and effective application of the model, including PDSA cycles, are key for healthcare professionals, including pharmacists.