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Assessment of Community Pharmacists' Counseling Practices With Simulated Patients Who Have Minor Illness: A Pilot
Chiara E da Rocha1, Mônica L Bispo, Anne Caroline O dos Santos
1From the Laboratory of Teaching and Research in Social Pharmacy (LEPFS/UFS) (C.E.D.R., M.L.B., A.R.M., A.C.O.D.S., G.C.B., D.P.D.L.), and Pharmacy Department campus Lagarto, Federal University of Sergipe, (C.E.D.R., G.C.B.) Sergipe; and Ministry of Health (A.C.O.D.S.), Department of Pharmaceutical Services and Strategic Inputs, Esplanada dos Ministérios, Brasília, Distrito Federal, Brazil.
Statement:
A community pharmacist (CP) must provide counseling to consumers of nonprescription medicines and promote responsible self-medication. Previous studies indicate no available statistics on the proportion of pharmacies that provide cognitive services in Brazil. Furthermore, few studies have explored CPs' performance regarding patient-centred cognitive services in community pharmacies. Thus, quality improvement initiatives are needed for the responsible provision of self-medication to fully integrate Brazilian CPs into patient-centred cognitive services. Consequently, the present study's aim was to assess CPs' performance in the management of cases with minor symptoms using nonprescription medicines.
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