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Patient involvement in quality management: rationale and current status
1Health Services Research & Policy, London School of Hygiene and Tropical Medicine, London, UK.
Journal of Health Organization and Management
|July 30, 2015
Summary
Patient and public involvement (PPI) in healthcare quality improvement offers many benefits but is currently implemented at low levels across European hospitals. Diverse methods exist to enhance PPI throughout quality improvement processes.
Area of Science:
- Health Services Research
- Quality Improvement Science
- Patient and Public Involvement (PPI)
Background:
- Patient and Public Involvement (PPI) is recognized for its potential to enhance healthcare quality.
- Understanding the functions and levels of PPI in quality improvement is crucial for effective implementation.
Purpose of the Study:
- To review the contributions of patient and public involvement (PPI) to healthcare quality improvement functions.
- To describe the current levels of PPI in quality improvement at hospital and departmental levels within European hospitals.
Main Methods:
- A comprehensive literature review was conducted.
- A cross-sectional study was employed to assess PPI levels in European hospitals.
Main Results:
- Patient and public involvement (PPI) manifests in various forms within healthcare settings.
- While PPI can significantly support quality improvement efforts, its actual implementation in quality improvement functions is currently low.
- No single strategy or method is universally recognized as best practice for PPI in quality improvement.
Conclusions:
- Healthcare providers should integrate PPI across all stages of quality improvement, including standard setting and evaluation.
- A variety of methods and tools are available to facilitate effective patient and public involvement.
- The study's findings are limited to the sampled European hospitals and may not be representative of all EU hospitals.
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