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1Karen Zander, RN, MS, CMAC, FAAN, is the President and CEO of The Center for Case Management, which has provided leadership, critical paths/CareMap(TM) tools, and consultation to case management professionals since 1986. Prior to starting CCM, Karen was a head nurse, nursing supervisor, staff education instructor, and Organizational Development Specialist at New England Medical Center (now Tufts Medical Center) in Boston. She holds a BSN from Ill Wesleyan, an MSN from Boston University, and an honorary doctorate from Ill Wesleyan.
Abstract:
What comes to mind when I hear the name Karen Zander: case manager pioneer, brilliant and compassionate nurse leader, articulate teacher, mentor, and friend. Karen has a unique perspective on health care today as a consumer and provider. While she manages through physical limitations, it has never diminished her passion, commitment or can-do spirit. Her contributions to the case management practice are broad based and invaluable. It is with pleasure and gratitude that we welcome Karen as a guest columnist.
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