Doubts About the National Agenda of "Self-Managing" Chronic Conditions

Karen Zander1

  • 1Karen Zander, RN, MS, CMAC, FAAN, is the President and CEO of The Center for Case Management, which has provided leadership, critical paths/CareMap(TM) tools, and consultation to case management professionals since 1986. Prior to starting CCM, Karen was a head nurse, nursing supervisor, staff education instructor, and Organizational Development Specialist at New England Medical Center (now Tufts Medical Center) in Boston. She holds a BSN from Ill Wesleyan, an MSN from Boston University, and an honorary doctorate from Ill Wesleyan.

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