[Factors determining patient satisfaction with the pre-anaesthesia consultation]

Area of Science:

• Anesthesiology
• Patient Experience
• Healthcare Quality

Background:

• Pre-anesthesia consultations are crucial for patient preparation and safety.
• Assessing patient satisfaction provides insights into the quality of care delivered.
• Understanding factors influencing satisfaction can optimize the pre-anesthesia experience.

Purpose of the Study:

• To evaluate patient satisfaction levels in pre-anesthesia consultations.
• To identify key factors determining patient satisfaction with pre-anesthesia care.

Main Methods:

• Anonymous questionnaires were distributed to patients at a pre-anesthesia clinic.
• Questions assessed satisfaction with punctuality, information understanding, respectful treatment, and overall experience.
• Binary logistic regression analysis identified predictors of satisfaction.

Main Results:

• Over 97% of patients reported satisfaction with respectful treatment, information understanding, and overall care.
• Punctuality satisfaction was lower at 77.4%.
• Communication skills (treatment and information) were the strongest predictors of satisfaction, while punctuality had a lesser impact.

Conclusions:

• Patient satisfaction in pre-anesthesia consultations is predominantly influenced by the anesthesiologist's communication skills.
• Effective communication and respectful treatment are paramount for a positive patient experience.