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Near misses and unsafe conditions reported in a Pediatric Emergency Research Network
Richard M Ruddy1, James M Chamberlain2, Prashant V Mahajan3
1Department of Pediatrics, University of Cincinnati College of Medicine, Cincinnati Children's Hospital Medical Center, Cincinnati, Ohio, USA.
Insights
Front-line staff reports identified medication and process issues as key causes of near misses and unsafe conditions in pediatric emergency departments (EDs). Human factors, particularly non-compliance with procedures, were frequently cited, highlighting areas for patient safety improvement.
Area of Science:
- Patient Safety
- Emergency Medicine
- Healthcare Quality Improvement
Background:
- Patient safety is enhanced by identifying latent safety events through near-miss and unsafe condition reports from front-line staff.
- Pediatric emergency departments (EDs) are critical care settings where identifying safety risks is paramount.
Purpose of the Study:
- To describe near-miss events and unsafe conditions reported in pediatric EDs.
- To analyze contributing factors and personnel involved in these events within a hospital reporting system.
- To inform strategies for improving patient safety in pediatric emergency care.
Main Methods:
- Secondary analysis of 1-year of incident reports (IRs) from 18 pediatric EDs (2007-2008).
- Classification of IRs as near-miss or unsafe condition using a prior taxonomy.
- Analysis of report type, severity, contributing factors, and personnel involved, with in-depth review of 20% of IRs.
Main Results:
- 487 reports were analyzed, primarily related to medications (most common), laboratory, radiology, and processes.
- Human factors issues accounted for 87% of reports, with non-compliance with procedures (66.4%) being the most frequent.
- Handoff issues were significant (11.5%), and equipment issues comprised 11% of reports.
Conclusions:
- Medication and process-related issues are significant contributors to near misses and unsafe conditions in pediatric EDs.
- Human factors, including non-compliance with procedures, communication breakdowns (handoffs), and clinical judgment, are critical areas for intervention.
- Findings provide a basis for system improvements to enhance patient safety in the pediatric emergency care environment.
Objective:
Patient safety may be enhanced by using reports from front-line staff of near misses and unsafe conditions to identify latent safety events. We describe paediatric emergency department (ED) near-miss events and unsafe conditions from hospital reporting systems in a 1-year observational study from hospitals participating in the Pediatric Emergency Care Applied Research Network (PECARN).
Design:
This is a secondary analysis of 1 year of incident reports (IRs) from 18 EDs in 2007-2008. Using a prior taxonomy and established method, this analysis is of all reports classified as near-miss (events not reaching the patient) or unsafe condition. Classification included type, severity, contributing factors and personnel involved. In-depth review of 20% of IRs was performed.
Results:
487 reports (16.8% of eligible IRs) are included. Most common were medication-related, followed by laboratory-related, radiology-related and process-related IRs. Human factors issues were related to 87% and equipment issues to 11%. Human factor issues related to non-compliance with procedures accounted for 66.4%, including 5.95% with no or incorrect ID. Handoff issues were important in 11.5%.
Conclusions:
Medication and process-related issues are important causes of near miss and unsafe conditions in the network. Human factors issues were highly reported and non-compliance with established procedures was very common, and calculation issues, communications (ie, handoffs) and clinical judgment were also important. This work should enable us to help improve systems within the environment of the ED to enhance patient safety in the future.
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