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Trauma Patients' Family Members' Perceptions of Nurses' Caring Behaviors
1Carolinas Medical Center, Charlotte, North Carolina (Ms Nantz); and Presbyterian School of Nursing, Queens University of Charlotte, Charlotte, North Carolina (Dr Hines).
Summary
Family members highly value nurses' caring behaviors in trauma care. Key aspects include assurance, skills, respect, and connection, enhancing the patient and family experience.
Area of Science:
- Nursing
- Trauma Care
- Patient-Family Experience
Background:
- Understanding family perceptions of nursing care is crucial in high-acuity settings like trauma units.
- Family members play a vital role in the recovery process and their experiences influence overall satisfaction.
Purpose of the Study:
- To explore family members' perceptions of nurses' caring behaviors in a trauma step-down unit.
- To identify specific behaviors families recognize as caring.
Main Methods:
- A mixed methods approach was employed, combining quantitative surveys and qualitative data collection.
- Family members of trauma patients completed the Caring Behaviors Inventory-Short Form 24 and a qualitative interview section.
Main Results:
- Quantitative analysis revealed high mean scores (5.2/6) for nurses' caring behaviors across all measured domains.
- Qualitative themes identified included technical competence, nonverbal communication, personal connections, and addressing patient comfort.
Conclusions:
- Nurses' caring behaviors are perceived positively by family members in a trauma setting.
- Focusing on assurance, knowledge, respectfulness, and connectedness can enhance the family experience during critical care.
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