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Return-to-Work Within a Complex and Dynamic Organizational Work Disability System.

Arif Jetha1,2, Glenn Pransky3, Jon Fish3

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Summary
This summary is machine-generated.

Return-to-work (RTW) is complex. System dynamics modeling revealed that workplace social support and communication significantly impact RTW success, while policies sometimes hinder it.

Keywords:
ComplexityReturn-to-workSociotechnical systemsSystem dynamics modelingWork disability management

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Area of Science:

  • Occupational Health
  • Systems Science
  • Organizational Psychology

Background:

  • Return-to-work (RTW) within complex organizations often leads to suboptimal outcomes.
  • Understanding the intricate factors influencing RTW is crucial for improving worker reintegration.

Purpose of the Study:

  • To apply a sociotechnical systems perspective to investigate the complexity of RTW.
  • To use system dynamics modeling (SDM) to examine feedback relationships influencing RTW.

Main Methods:

  • Developed SDMs within two companies involving 30 stakeholders.
  • Utilized participant-elicited data and literature to parameterize models.
  • Conducted simulations to assess policy impacts on RTW likelihood and preparedness.

Main Results:

  • Identified multidimensional SDMs including individual, psychosocial, and organizational factors.
  • Psychosocial components like social support and communication significantly impacted RTW.
  • Simulations indicated work disability policies sometimes had diminishing or opposing effects on RTW.

Conclusions:

  • SDM offers a novel systems perspective on RTW.
  • Policy and psychosocial factors critically influence RTW outcomes, potentially leading to unintended consequences.