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Related Concept Videos

Therapeutic Communication01:30

Therapeutic Communication

10.9K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
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Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

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Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
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Modeling in Therapy01:26

Modeling in Therapy

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Modeling, a key technique in therapy, uses observational learning to help clients acquire and practice new skills by watching therapists demonstrate desired behaviors. This approach, rooted in Albert Bandura's concept of vicarious learning, plays a significant role in therapeutic interventions for various psychological conditions, including social anxiety, ADHD, and depression.
Participant Modeling
Participant modeling involves therapists demonstrating calm and effective behaviors in...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Design Example01:23

Design Example

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The innovation of touch-tone telephony revolutionized the telecommunications industry by replacing the traditional rotary dial with a dual-tone multi-frequency (DTMF) signaling system. This system uses a matrix-style keypad with buttons arranged in four rows and three columns, creating 12 distinct signals each assigned to a pair of frequencies. Each button press results in a simultaneous generation of two sinusoidal tones – one from a low-frequency group (697 to 941 Hz) and one from a...
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Related Experiment Video

Updated: Mar 30, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
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Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models

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Telephone-Based Coaching.

Mindy Boccio1, Rashel S Sanna1, Sara R Adams2

  • 11 Regional Health Education, Kaiser Permanente Northern California, Oakland, California.

American Journal of Health Promotion : AJHP
|November 13, 2015
PubMed
Summary
This summary is machine-generated.

Telephonic tobacco cessation coaching significantly increased quitting rates compared to no support. This convenient method proved as effective as in-person classes for smoking cessation.

Keywords:
Health focus: smoking controlManuscript format: researchMotivational InterviewingOutcome measure: behavioralPrevention ResearchProgram EvaluationResearch purpose: program evaluationSetting: clinical/health careStrategy: behavior changeStudy design: quasi-experimentalTarget population age: adultsTarget population circumstances: geographic locationTobacco CessationWellness Coaching

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Area of Science:

  • Public Health
  • Behavioral Science
  • Health Services Research

Background:

  • Smoking remains a leading cause of preventable disease and death in the United States.
  • Telephone-based and in-person cessation programs aim to support smokers in quitting.
  • Effectiveness of these programs in real-world clinical settings requires further investigation.

Purpose of the Study:

  • To assess the effectiveness of telephonic tobacco cessation coaching in a large healthcare system.
  • To compare quit rates and medication adherence between coaching participants and control groups.

Main Methods:

  • A retrospective cohort study compared 241 telephonic coaching participants with propensity-score-matched controls and in-person class attendees.
  • Coaching involved motivational interviewing-based sessions to develop quit plans.
  • Outcomes measured were self-reported quitting and cessation medication fills within 12 months.

Main Results:

  • Telephonic coaching participants had higher quit rates (31%) than matched controls (23%, p < .001).
  • Quit rates for coaching were comparable to in-person classes (31% vs. 29%, p = .28).
  • Both coaching and class participants filled cessation prescriptions more frequently (47%) than matched controls (6%, p < .001).

Conclusions:

  • Telephonic wellness coaching is an effective smoking cessation intervention, comparable to in-person classes.
  • This modality offers convenience and scalability for healthcare systems aiming to reduce tobacco use.
  • Telephonic coaching demonstrates a significant benefit over no structured cessation support.