Bringing in the "CIA": A New Process to Improve Staff Communication

Rebecca Hunter1, Jinjer Mitchell, Elena Loomis

  • 1Rebecca Hunter, DNP, RN, NEA-BC, is Chief Nursing Officer, Baptist Memorial Hospital, Memphis, Tennessee. Jinjer Mitchell, MSN, RN-BC, is Assistant Chief, Quality Management, Amarillo VA Healthcare System, Texas. Elena Loomis, RN, CCRN, is Adult-Gerontology Nurse Practitioner, Dept of Internal Medicine, Texas Tech University Health Sciences Center, Amarillo.

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