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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Trust and Reflection in Primary Care Practice Redesign.

Holly Jordan Lanham1,2,3, Raymond F Palmer4, Luci K Leykum2,3,5

  • 1Department of Medicine/Hospital Medicine & Department of Family and Community Medicine, The University of Texas Health Science Center, San Antonio, TX.

Health Services Research
|November 28, 2015
PubMed
Summary
This summary is machine-generated.

Trust and reflection are key to successful practice relationships, sensemaking, and learning during patient-centered medical home (PCMH) transitions. High trust and reflection enhance these associations, while low levels weaken them.

Keywords:
Practice redesignlearningreflectionrelationshipssensemaking

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Area of Science:

  • Primary care practice transformation
  • Organizational learning and sensemaking
  • Healthcare quality improvement

Background:

  • The transition to patient-centered medical homes (PCMH) involves significant practice redesign.
  • Understanding the factors influencing successful implementation is crucial for effective healthcare delivery.
  • Conceptual models can guide the analysis of complex organizational changes.

Purpose of the Study:

  • To test a conceptual model linking relationships, reflection, sensemaking, and learning in primary care practices.
  • To examine the role of trust and reflection in moderating these associations during PCMH transitions.

Main Methods:

  • Cross-sectional survey of 396 clinicians and staff from 36 US family medicine practices.
  • Measurement of practice relationships (trust, diversity, mindfulness, etc.) and organizational attributes (reflection, sensemaking, learning).
  • Multigroup path analysis using Bayesian estimation.

Main Results:

  • Trust and reflection were significant predictors of practice relationships, sensemaking, and learning.
  • Strongest associations between relationships, sensemaking, and learning occurred with high trust and reflection.
  • Weakest associations were observed under conditions of low trust and reflection.

Conclusions:

  • Trust and reflection are critical moderators in the process of practice redesign.
  • These factors significantly influence the ability of practices to foster relationships, sensemaking, and learning.
  • Findings support the importance of cultivating trust and reflective practices during PCMH implementation.