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The Safer Delivery of Surgical Services Program (S3): Explaining Its Differential Effectiveness and Exploring
Lorna C Flynn1, Peter G McCulloch, Lauren J Morgan
1*Quality, Reliability Safety and Teamwork Unit, Nuffield Department of Surgical Sciences, Nuffield, UK†Said Business School, University of Oxford, Oxford, UK‡Social Science Applied to Healthcare Improvement Research (SAPPHIRE) Group, Department of Health Sciences, University of Leicester, Leicester, UK.
Combining surgical quality improvement strategies addressing both culture and systems, alongside dedicated expert support, enhances effectiveness. Implementation challenges and external factors significantly impact intervention success and sustainability.
Area of Science:
- Healthcare Improvement Science
- Surgical Quality Management
- Implementation Science
Background:
- The S3 Program tested combined culture and system interventions against single approaches for surgical quality improvement.
- Quantitative data supported the superiority of combined interventions.
- This qualitative study explores the underlying reasons for the observed success and implementation dynamics.
Purpose of the Study:
- To analyze challenges in surgical quality improvement interventions.
- To explain the differential success of various intervention strategies.
- To understand the 'why' and 'how' of intervention effectiveness in healthcare.
Main Methods:
- Conducted semistructured interviews with 23 hospital staff and 11 research team members.
- Employed the constant comparative method for qualitative data analysis.
- Aligned identified themes with the S3 program's underlying theory.
Main Results:
- Combined interventions led to greater awareness and action, supporting the S3 hypothesis.
- Unforeseen implementation differences amplified the performance gap between intervention types.
- Intensive expert support was crucial for the success of more ambitious, combined interventions.
Conclusions:
- Findings support the S3 hypothesis, explaining the causal link between interventions and outcomes.
- Implementation strategies and external factors critically influence intervention success.
- Contextual challenges highlight implications for the replicability and sustainability of improvement programs.
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