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A Patient-Centred Redesign Framework to Support System-Level Process Changes for Multimorbidities and Chronic
Tara Sampalli1, Lynn Edwards2, Erin Christian3
1Assistant director of quality, research and knowledge management in primary healthcare, Nova Scotia Health Authority, Halifax, Nova Scotia. She is also assistant professor in the Department of Medical Informatics at Dalhousie University, in Halifax, Nova Scotia.
Managing multimorbidities requires integrated care systems. This study introduces a novel patient-centered redesign framework to improve chronic disease management and support system-level changes for better patient outcomes.
Area of Science:
- Healthcare Management
- Public Health
- Chronic Disease Management
Background:
- Increasing prevalence and costs of multimorbidities necessitate new care models.
- Current systems often focus on single diseases, failing to address complex patient needs.
- Integrated care systems are crucial for effective multimorbidity management.
Purpose of the Study:
- To present a novel patient-centered redesign framework for system-level changes.
- To apply this framework within four chronic disease prevention and management services.
- To discuss early results and spread opportunities of the pilot initiative.
Main Methods:
- Development of a novel patient-centered redesign framework.
- Embedding patient perspectives and the chronic care model.
- Application and pilot testing of the framework across four service areas.
Main Results:
- Early results from the pilot initiative indicate potential for improved care delivery.
- The framework demonstrated feasibility in supporting system-level process changes.
- Identified opportunities for broader implementation and spread of the initiative.
Conclusions:
- The novel patient-centered framework offers a promising approach to managing multimorbidities.
- System-level changes focusing on integrated care are essential for effective chronic disease management.
- Further spread and evaluation of the framework are warranted to optimize patient care.
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