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Creating a Nurse-Led Culture to Minimize Horizontal Violence in the Acute Care Setting: A Multi-Interventional
Karen M Parker1, Ann Harrington, Charlene M Smith
1Karen M. Parker, DNP, FNP-C, RN, is Assistant Professor of Nursing, St. John Fisher College, Rochester, New York. Ann Harrington, MPA, BSN, RN, NEA-BC, is Executive Director, New York Organization of Nurse Executives and Leaders, Rensselaer. Charlene M. Smith, DNS, MSEd, WHNP, RN-BC, CNE, ANEF, is Associate Professor of Nursing, St. John Fisher College, Rochester, New York. Kathleen F. Sellers PhD, RN, is Associate Professor, Coordinator of Research, School of Health Sciences and Management, State University of New York Polytechnic Institute, Utica. Linda Millenbach, PhD, RN, is Adjunct Nursing Faculty, State University of New York Polytechnic Institute, Utica, and State University of New York Empire College, Saratoga Springs.
Horizontal violence (HV) in nursing is a significant issue. Interventions including policy updates and education reduced HV prevalence and improved policy knowledge among nurses.
Area of Science:
- Nursing
- Healthcare Management
- Organizational Behavior
Background:
- Horizontal violence (HV) is a pervasive problem in nursing environments.
- HV negatively impacts communication, teamwork, and patient safety.
- Limited evidence-based strategies exist to effectively mitigate HV in healthcare settings.
Purpose of the Study:
- To implement and evaluate evidence-based interventions to address horizontal violence in an acute care hospital.
- To assess the impact of interventions on nurses' knowledge of HV policies and the prevalence of HV.
- To provide a model for addressing HV through collaboration with nursing professional development specialists.
Main Methods:
- Development and implementation of multifaceted interventions, including revised policies, behavioral performance reviews, and staff/manager education programs.
- Utilized nursing professional development specialists for guidance and oversight.
- Compared HV prevalence and policy knowledge with baseline data and external benchmarks.
Main Results:
- Nurses demonstrated increased knowledge of hospital policies related to horizontal violence.
- A statistically significant reduction (p < .05) in HV prevalence was observed compared to nurses in other New York State organizations.
- Evidence-based interventions were successfully integrated into hospital practice.
Conclusions:
- Targeted, evidence-based interventions can effectively reduce horizontal violence in nursing.
- Enhanced policy knowledge and structured interventions contribute to a safer work environment.
- Collaboration between nursing staff and professional development specialists is crucial for addressing complex workplace issues like HV.
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