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Involvement Drivers: A Study of Nurses and Physicians in Improvement Work
Nomie Eriksson1, Tomas Müllern, Thomas Andersson
1School of Business, Skövde University, Skövde, Sweden (Drs Eriksson, Andersson, Tengblad and Ujvari and Messrs Gadolin); and Jönköping International Business School, Jönköping, Sweden (Dr Müllern).
Nurses and physicians perceive involvement drivers for improvement work differently, influenced by professional culture. Understanding these distinct perspectives is key to enhancing healthcare improvement initiatives.
Area of Science:
- Healthcare Management
- Organizational Behavior
- Medical Sociology
Background:
- Healthcare improvement initiatives rely on active engagement from clinical staff.
- Understanding the perspectives of nurses and physicians on involvement is crucial for successful implementation.
- Professional culture may significantly shape how healthcare professionals perceive their roles in improvement work.
Purpose of the Study:
- To describe how nurses and physicians understand involvement drivers for improvement work.
- To explain the differences in the understanding of involvement drivers between these two professional groups.
- To analyze the influence of professional culture on these differing perceptions.
Main Methods:
- Qualitative study employing an interpretative approach.
- Interviews conducted with 20 nurses and 10 physicians at two Swedish hospitals.
- Drivers of involvement were identified, clustered into factors, and analyzed through the lens of professional culture.
Main Results:
- Distinct profiles emerged regarding the perception and understanding of involvement drivers between nurses and physicians.
- Significant differences were observed in how each professional group conceptualizes factors driving their involvement in improvement work.
- Analysis revealed that professional culture plays a role in shaping these divergent understandings.
Conclusions:
- Nurses and physicians exhibit differing perceptions of involvement drivers in healthcare improvement.
- Professional culture is a significant factor influencing these differences.
- Addressing these varied perspectives is essential for optimizing engagement in quality improvement efforts.
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