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Related Concept Videos

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
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Therapeutic Communication01:30

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Role of Communication in the Nursing Process II: Planning and Implementation01:25

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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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Ethical Issues01:27

Ethical Issues

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Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
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Levels of Communication I: Intrapersonal, Interpersonal, and Small Group01:29

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Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
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Related Experiment Video

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Exploring Nurse Communication About Spirituality.

Elaine Wittenberg1, Sandra L Ragan2, Betty Ferrell1

  • 11 Division of Nursing Research and Education, City of Hope National Medical Center, Duarte, CA, USA.

The American Journal of Hospice & Palliative Care
|April 2, 2016
PubMed
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Patients want to discuss spiritual topics, especially near end-of-life or during distress. Oncology nurses found these conversations vital for quality care, highlighting communication skills like listening and empathy.

Keywords:
communicationqualitative studyspirituality

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Area of Science:

  • Palliative Care
  • Oncology Nursing
  • Clinical Communication

Background:

  • Spiritual care is a key component of palliative care.
  • Many healthcare providers lack formal training in spiritual communication with patients and families.

Purpose of the Study:

  • To explore oncology nurses' experiences with spiritual care.
  • To understand patient needs and nurse responses in spiritual care conversations.

Main Methods:

  • A survey was administered to oncology nurses at a communication training course.
  • Nurses described a spiritual care experience and their response.
  • Thematic analysis was used to analyze the data.

Main Results:

  • Patients primarily initiated spiritual conversations, often during end-of-life or spiritual distress.
  • Spiritual discussions positively impacted patient care quality and benefited families.
  • Effective nurse communication skills included nonverbal cues, active listening, and discussing emotions.
  • About one-third of nurses shared personal spiritual/religious backgrounds, strengthening their own faith.

Conclusions:

  • Patients express a desire to discuss spiritual matters during their care.
  • There is a clear need for spiritual communication curricula and training for clinicians.