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Operationalizing Heedful Interrelating: How Attending, Responding, and Feeling Comprise Coordinating and Predict

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  • 1Weatherhead School of Management, Organizational Behavior, Case Western Reserve University Cleveland, OH, USA.

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Summary

This study shows that how individuals manage attention and communication impacts team cohesion and performance. Responsive communication and balanced attention are key for effective team coordination and achieving collective goals.

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Area of Science:

  • Organizational Psychology
  • Team Dynamics
  • Social Cognition

Background:

  • Current research on team coordination often overlooks how individuals manage both their contributions and the team's overall system.
  • Understanding the interplay between individual actions and collective goals is crucial for effective teamwork.

Purpose of the Study:

  • To develop and test a theory of heedful interrelating, focusing on how individuals manage three facets of coordination: contributing, subordinating, and representing.
  • To investigate the influence of these facets on team performance in self-managing teams.

Main Methods:

  • An experiment was conducted with 50 undergraduate student self-managing teams tasked with composing a song.
  • Coordination was analyzed using thin-slices of video data, operationalizing contributing (attentional distribution), subordinating (responsive communication), and representing (feeling of team cohesion).

Main Results:

  • Teams with members showing greater attentional distribution and more responsive communication reported a stronger sense of team cohesion.
  • Responsive communication was found to directly predict team performance.

Conclusions:

  • Managing individual contributions and representing the team system are vital for heedful interrelating.
  • This research offers insights into emergent coordination processes by considering how individuals navigate multiple aspects of teamwork simultaneously.