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Updated: Mar 22, 2026
06:04
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Published on: January 17, 2025
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Standardized Patients' Perspectives on Workplace Satisfaction and Work-Related Relationships: A Multicenter Study
Claudia Schlegel1, Raphael Bonvin, Jan-Joost Rethans
1From the Berner Bildungszentrum Pflege (C.S.), Bern; and University of Lausanne (R.B.), Lausanne, Switzerland; and Maastricht University (J-J.R., C.V.D.V.), Maastricht, the Netherlands.
Summary
Standardized patients (SPs) in healthcare education remain motivated when their programs offer a supportive social environment and effective feedback. Integrating SP perspectives is crucial for their well-being and program success.
Area of Science:
- Healthcare Education
- Medical Simulation
- Standardized Patient Programs
Background:
- Standardized patient (SP) roles in healthcare education have expanded significantly over 50 years.
- Increased demands on SPs have made their work more challenging.
- The contextual nature of SP programs and their impact on SPs remain under-researched.
Purpose of the Study:
- To investigate the effects of evolving job demands on standardized patients.
- To understand the impact of program context on the experiences of standardized patients.
Main Methods:
- Qualitative research design utilizing semistructured individual in-depth interviews.
- 15 standardized patients from 8 Swiss nursing and medical schools participated.
- Explored SPs' reactions, values, and perceptions influencing their behavior.
Main Results:
- Standardized patients report motivation and engagement, willing to meet increasing demands in supportive environments.
- The role of the SP trainer and the utilization of feedback are critical factors.
- Supportive social environments are key to managing increased job demands.
Conclusions:
- SP programs should integrate the SP perspective to enhance SP well-being.
- Recognizing and supporting standardized patients as valuable partners in health professional training is essential.
- Future program development must prioritize the needs and experiences of standardized patients.
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