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Related Concept Videos

National Nursing Organizations II01:30

National Nursing Organizations II

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Nursing organizations play a vital role in representing nurses working in specialized clinical settings, such as the American Association of Critical-Care Nurses (AACN).
The AACN emphasizes a healthy work environment through six standards to achieve an optimal patient outcome. The standards are appropriate staffing, meaningful recognition, collaboration, authentic leadership, effective communication, and decision-making. In addition, AACN provides certification programs, webinars, journals, and...
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Healthcare Agencies I01:18

Healthcare Agencies I

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Healthcare agencies provide healthcare services to people. In the United States, voluntary agencies are often non-profit centers sponsored by donations, grants, or fundraisers. One such organization is Meals on Wheels, which provides meals to the elderly and homebound. The American Heart Association and the American Lung Association are other non-profit community organizations. Doctors and nurses are frequently active members of these organizations, which offer health checks and educational...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

8.7K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

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Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and...
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Related Experiment Video

Updated: Jul 27, 2026

Making Sense of Listening: The IMAP Test Battery
11:25

Making Sense of Listening: The IMAP Test Battery

Published on: October 11, 2010

[A listening support group for nursing staff].

Dominique Lemoine1

  • 1Hôpital Nord de Marseille, Chemin de Bourrely, 13915 Marseille cedex 20, France.

Soins; La Revue De Reference Infirmiere
|May 10, 2016
PubMed
Summary

Workplace suffering is a reality for hospital nurses. Listening support groups help professionals and promote discussion on psychosocial risks within compassionate care policies.

Keywords:
accompagnementbientraitancecellule d’écoute et de soutiencompassionate carediscussionréflexionsouffrance au travailsuffering at worksupportsupport grouptemporality

Related Experiment Videos

Last Updated: Jul 27, 2026

Making Sense of Listening: The IMAP Test Battery
11:25

Making Sense of Listening: The IMAP Test Battery

Published on: October 11, 2010

Area of Science:

  • Nursing
  • Occupational Health
  • Psychology

Context:

  • Hospital nursing staff experience significant workplace suffering.
  • Listening support groups offer a platform for health professionals to discuss challenges.
  • The study highlights the need for supportive environments in healthcare settings.

Purpose:

  • To explore the phenomenon of workplace suffering among hospital nursing staff.
  • To define the role of listening support groups in addressing psychosocial risks.
  • To advocate for compassionate care policies for healthcare professionals.

Summary:

  • Feedback from a consultant nurse confirms workplace suffering among hospital nursing staff.
  • Listening support groups provide essential aid to healthcare professionals.
  • These groups facilitate discussions on psychosocial risks, aligning with compassionate care initiatives.

Impact:

  • Provides evidence for the prevalence of workplace suffering in nursing.
  • Emphasizes the value of support systems for healthcare worker well-being.
  • Informs the development of policies promoting compassionate care and mitigating psychosocial risks.