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Using Propensity to Succeed Modeling to Increase Utilization and Adherence in a Nurse HealthLine Telephone Triage

Jessica L Navratil-Strawn1, Kevin Hawkins, Stephen K Hartley

  • 1Optum, Golden Valley, Minnesota (Ms Navratil-Strawn); Advanced Analytics (Drs Hawkins and Wells) and Consumer Solutions Group (Dr Ozminkowski), Optum, Ann Arbor, Michigan; Analytics, Optum, Phoenix, Arizona (Mr Hartley); Health Services, UnitedHealth Group, Minnetonka, Minnesota (Dr Migliori); and AARP Services, Inc, Washington, DC (Dr Yeh).

The Journal of Ambulatory Care Management
|May 28, 2016
PubMed

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