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Systems-Oriented Workplace Learning Experiences for Early Learners: Three Models.
Bridget C O'Brien1, Melissa R Bachhuber, Arianne Teherani
1B.C. O'Brien is associate professor, Department of Medicine, and research faculty member, Office of Research and Development in Medical Education, University of California, San Francisco, School of Medicine, San Francisco, California. M.R. Bachhuber is associate clinical professor, Department of Medicine, University of California, San Francisco, and deputy associate chief of staff for education, San Francisco VA Medical Center, San Francisco, California. A. Teherani is professor, Department of Medicine, and research faculty member, Office of Research and Development in Medical Education, University of California, San Francisco, School of Medicine, San Francisco, California. T.M. Iker was research assistant, Office of Research and Development in Medical Education, University of California, San Francisco, School of Medicine, San Francisco, California, at the time this work was completed. J. Batt is clinical research coordinator, Department of Nephrology, University of California, San Francisco, San Francisco, California. P.S. O'Sullivan is professor, Department of Medicine and Surgery, and director, Office of Research and Development in Medical Education, University of California, San Francisco, School of Medicine, San Francisco, California.
Early workplace learning experiences, known as systems-oriented workplace learning experiences (SOWLEs), can effectively train healthcare professionals. This study identified three models for developing SOWLEs, emphasizing the crucial role of experienced site leaders.
Area of Science:
- Medical Education
- Healthcare Systems Improvement
- Workplace Learning
Background:
- Early workplace learning experiences are vital for developing systems-based practice skills.
- Systems-oriented workplace learning experiences (SOWLEs) offer a structured approach for early learners.
- A framework for developing effective SOWLEs is needed.
Purpose of the Study:
- To explore systems-oriented workplace learning experiences (SOWLEs) for early learners.
- To propose a framework for the development of SOWLEs.
- To identify and describe different models of SOWLEs.
Main Methods:
- A two-phase qualitative case study design was employed.
- Phase 1 involved case write-ups and comparative analysis of 10 SOWLE leader interviews to identify three SOWLE models.
- Phase 2 utilized interview and observational data from seven SOWLE pilots (medical and pharmacy students) to verify and elaborate the models.
Main Results:
- Three distinct SOWLE models were identified.
- Model 1: Students addressed system gaps through patient care activities, with leaders connecting these to broader issues.
- Model 2: Students engaged in predefined systems improvement (SI) projects, guided by experienced leaders.
- Model 3: Students collaborated with stakeholders on project development and testing of change, experiencing a full improvement cycle.
Conclusions:
- Each identified model provides valuable systems-oriented learning opportunities.
- Effective SOWLEs depend on key elements, notably site leaders proficient in systems improvement (SI) concepts.
- Site leaders must be capable of guiding students through SOWLE activities to maximize learning outcomes.
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