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Developing an Interdisciplinary, Team-Based Quality Improvement Leadership Training Program for Clinicians: The
Sandhya K Rao1,2,3, Victoria Carballo3, Brian M Cummings1,2,3
11 Massachusetts General Hospital, Boston, MA.
The Partners Clinical Process Improvement Leadership Program (CPIP) successfully trains clinicians in quality improvement (QI), with graduates reporting increased understanding and sustained activity. Opportunities exist to expand faculty involvement and integrate curricula for continuous improvement.
Area of Science:
- Healthcare Quality Improvement
- Medical Education
- Clinical Leadership Development
Background:
- Limited published data exists on quality improvement (QI) training for active clinicians.
- Recent advancements in QI education have primarily focused on students and trainees.
- There is a need for effective QI training programs for practicing healthcare professionals.
Purpose of the Study:
- To evaluate the effectiveness of the Partners Clinical Process Improvement Leadership Program (CPIP) for active clinicians.
- To assess participant satisfaction and self-reported understanding of QI concepts post-program.
- To identify areas for program enhancement to ensure sustained QI activity.
Main Methods:
- The Partners Clinical Process Improvement Leadership Program (CPIP) is a 6-day experiential program.
- Interdisciplinary teams engaged in QI projects, didactic sessions, interactive exercises, and case-based problem-solving.
- Data collected included participant satisfaction scores and self-reported QI knowledge.
Main Results:
- A total of 239 teams (516 individuals) graduated from the CPIP program.
- Participant satisfaction averaged 4.52 (on a 1-5 scale), with improved self-reported understanding of QI concepts.
- Six months post-graduation, 66% of respondents reported sustained QI activity.
Conclusions:
- The CPIP program demonstrates success in educating active clinicians in quality improvement.
- Participant feedback indicates high satisfaction and enhanced comprehension of QI principles.
- Future program development should focus on increasing faculty participation, curriculum integration, and postgraduate support for sustained QI efforts.
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