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Providing Professionally Meaningful Recognition to Enhance Frontline Engagement
Karen Zwickel1, Jenna Koppel, Marie Katz
1Author Affiliations: Nursing Executive Center (Mss Zwickel, Koppel, and Katz and Dr Virkstis) and Advisory Board Survey Solutions (Ms Rothenberger), Research and Insights (Ms Boston-Fleischhauer), Washington, DC.
Abstract:
To achieve transformation in care delivery, frontline nursing staff must be committed to their organization's mission, engaged in their work, and capable of delivering high-quality care. However, data from Advisory Board Survey Solutions show that, when compared with other frontline staff, nurses are the least engaged and most disengaged. In this article, the authors describe strategies for addressing a top opportunity for improving nurse engagement-ensuring nurses feel meaningfully recognized for their professional impact.
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