Related Experiment Video
Updated: Mar 17, 2026

Oral Health Assessment by Lay Personnel for Older Adults
Published on: February 2, 2020
[Internal and external assessment of nursing home residents' satisfaction]
Stéphane Sanchez1, Nadia Cohen2, François Bertin-Hugault2
1Pôle Information médicale évaluation recherche (IMER), Hospices civils de Lyon, 3 quai des Célestins, 69002 Lyon, France.
Abstract:
Quality improvement procedures and measuring the satisfaction of nursing home residents is a major priority. A study assessed the differences between the results of a survey conducted by internal staff and of one carried out by an external service provider to evaluate the satisfaction of the residents of a nursing home.
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