[Systems analysis in hospital management]

Organization is one of the most important concepts for contemporary society. Whereas in recent years industry and the private services field have adopted management criteria to establish aims and methods, and to manage their organizations, the same is not true for public services. So in this area, particularly in health services, the need for a managerial type of organization is particularly evident. The basic change in the approach to the solution of organization problems, in accordance with a management type criterion, is the substitution of the traditional analytical approach with an assessment of systemic type that examines relations and interactions between the various components of an organization. Of the various methods proposed, one conceptual instrument that permits a management-type analysis of an organization is the "7S" method. An approach of this type may be particularly useful for the evaluation of an extremely complex structure like that of a hospital. According to this method, the interactions between strategy, structure, systems, staff, style, skills, and system of prevalent values of the hospital's organization structure are analysed with the purpose of improving their management.