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Changing paediatric emergency department model of care is associated with improvements in the National Emergency
Stephen A Margolis1,2, Reinhold Muller3, Valmae A Ypinazar1
1School of Medicine, Griffith University, Brisbane, Queensland, Australia.
A new Paediatric Emergency Department (PEM ED) model of care improved patient flow, increasing the percentage of presentations meeting the National Emergency Access Target (NEAT). This enhanced emergency department efficiency for children.
Area of Science:
- Emergency Medicine
- Healthcare Management
- Pediatrics
Background:
- The National Emergency Access Target (NEAT) is a key performance indicator for emergency department (ED) patient flow.
- Optimizing patient flow in pediatric emergency departments (PEM EDs) is crucial for timely and effective care.
- Implementing new models of care can impact ED efficiency and patient outcomes.
Purpose of the Study:
- To evaluate the effect of a new Paediatric Emergency Department (PEM ED) model of care on patient flow.
- To assess changes in National Emergency Access Target (NEAT) compliance following the implementation of the new PEM ED model.
- To analyze the impact on length of stay and patient disposition within the pediatric ED.
Main Methods:
- A longitudinal observational study was conducted at Logan Hospital.
- Data from the ED Information System were compared for 365 days before and after the opening of a dedicated PEM ED.
- The study included analysis of patient presentations, length of stay, and final disposition.
Main Results:
- Despite a 23% increase in pediatric presentations, the median length of stay decreased from 152 to 138 minutes.
- Presentations meeting the NEAT target increased by 7.75% (from 77.41% to 85.16%).
- Admission to the ED Short Stay Unit rose significantly, while disposition to inpatient pediatric units decreased.
Conclusions:
- The new PEM ED model of care led to improved NEAT times and enhanced patient flow.
- The findings suggest that specific elements of the new model contribute to better efficiency.
- Further research is recommended to identify the most effective components of the PEM ED model for optimizing patient flow.
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