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Influence of learner knowledge and case complexity on handover accuracy and cognitive load: results from a simulation
John Q Young1, Savannah M van Dijk2, Patricia S O'Sullivan3
1Department of Psychiatry, Hofstra Northwell School of Medicine, Hofstra University, Hempstead, NY, USA.
Medical students with better knowledge demonstrated more accurate patient handovers and experienced less cognitive load. This effect was more pronounced in simpler cases, suggesting tailored training is needed.
Area of Science:
- Medical Education
- Cognitive Psychology
- Patient Safety
Background:
- Patient handovers are high-risk events prone to errors causing patient harm.
- Understanding cognitive mechanisms of handover errors is crucial for improving education and practice.
Purpose of the Study:
- To investigate the impact of learner knowledge and case complexity on handover accuracy and cognitive load.
- To examine the interaction between knowledge and complexity in simulated medical handovers.
Main Methods:
- 52 Dutch medical students (Years 2 and 6) participated in a repeated-measures experiment.
- Assessed handover accuracy and cognitive load across simple and complex simulated cases.
- Illness script maturity (learner knowledge) was a covariate, case complexity was within-subject.
Main Results:
- Higher illness script maturity correlated with increased handover accuracy and decreased cognitive load.
- Case complexity did not independently influence accuracy or cognitive load.
- An interaction for cognitive load showed mature illness scripts reduced load less in complex cases.
Conclusions:
- Trainees with more developed illness scripts achieve better handover accuracy and lower cognitive load.
- The benefit of mature illness scripts on cognitive load is greater for simple cases.
- Handover training should be individualized based on trainee knowledge levels.
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