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Secret quality of love.

Elaine Strachan-Hall

Nursing Management (Harrow, London, England : 1994)

|September 2, 2016

Summary

Avedis Donabedian's quality of care framework includes structure, process, and outcome. A lesser-known aspect is the "secret quality of love" in healthcare.

Area of Science:

Healthcare Quality
Medical Ethics
Patient Experience

Background:

The established Donabedian model defines healthcare quality through structure, process, and outcome.
A recent exploration introduces a novel dimension to Donabedian's work: the 'secret quality of love'.

Purpose of the Study:

To introduce and explore the concept of the 'secret quality of love' as a dimension of healthcare quality.
To prompt reflection on the emotional and relational aspects of care beyond traditional metrics.

Main Methods:

Conceptual analysis of Avedis Donabedian's work.
Introduction of a qualitative concept ('secret quality of love') into the established framework.

Main Results:

The traditional Donabedian dimensions (structure, process, outcome) are well-recognized.

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A 'secret quality of love' is presented as an additional, often overlooked, aspect of care quality.

Conclusions:

Healthcare quality may encompass an unquantified 'quality of love'.
Further consideration of this dimension could enhance patient-centered care and provider well-being.