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Delivery of Quality Oncology Care in a Large, Urban Practice: A Primer
Randall F Holcombe1, Michelle Evangelista1, Frances Cartwright1
1Icahn School of Medicine at Mount Sinai; New York Presbyterian Medical Center; and Mount Sinai Hospital, New York, NY.
Abstract:
A comprehensive quality improvement program is critically important for participation in value-based reimbursement models. Seven essential characteristics must be addressed in the development of a cancer-focused quality program. These include leadership, environment, engagement, ethos, metrics, accountability, and sustainability (Q=LE3MAS). This article describes how to address each essential characteristic and provides examples from the experience at Mount Sinai Hospital, a large, urban, academic hospital/health system in New York City.
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