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The Hidden Lives of Nurses' Cognitive Artifacts
Jacquelyn W Blaz1, Alexa K Doig, Kristin G Cloyes
1Jacquelyn W. Blaz, PhD, MS, School of Nursing, University of Wisconsin-Madison, 701 Highland Ave, Madison, WI 53705,
Applied Clinical Informatics
|September 8, 2016
Summary
Nurses use personal "paper brains" as dynamic tools to support patient handoffs, highlighting a gap in current electronic systems. Understanding their life cycle is crucial for developing effective digital nursing communication tools.
Area of Science:
- Nursing Informatics
- Human-Computer Interaction
- Cognitive Science
Background:
- Standardizing nursing handoffs is crucial for communication, with electronic tools recommended.
- Nurses frequently use personal, paper-based
- paper brains
- to supplement electronic systems for handoffs, indicating a need for better electronic tools.
Purpose of the Study:
- To gain a deep understanding of nurses' paper-based cognitive artifacts.
- To explore the role of these artifacts in the context of a cancer specialty hospital.
Main Methods:
- Qualitative interpretive descriptive study.
- Field observations (73 hours) and semi-structured interviews with 13 medical oncology nurses.
- Analysis of field notes, interview transcripts, artifact images, and memos.
Main Results:
- Nurses'
- paper brains
- are dynamic, personal tools with a life cycle (Creation, Application, Reproduction, Destruction) during each shift.
- These artifacts evolve over a nurse's career, adapting or becoming extinct based on changing cognitive needs and environmental shifts.
Conclusions:
- The life cycle and evolution of nurses'
- paper brains
- offer critical insights for designing effective electronic handoff tools.
- Electronic tools must accommodate the full life cycle and adaptive nature of these cognitive artifacts to ensure successful adoption and utilization in nursing practice.
Keywords:
Workarounds and unanticipated consequencescognitionelectronic health records and systemsinpatient carenursing notesprovider-provider handoff communicationMore Related Videos
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