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Does Competition Have an Effect on Price and Quality in Physiotherapy?
Piia Pekola1, Ismo Linnosmaa2, Hennamari Mikkola3
1Research Department, Social Insurance Institution of Finland, Helsinki, Finland.
Competition in Finland's physiotherapy market weakly reduces quality and does not affect prices. This may stem from insufficient patient information, hindering informed choices and impacting provider quality strategies.
Area of Science:
- Health Economics
- Public Policy
- Healthcare Management
Background:
- Physiotherapy services in Finland for disabled individuals are organized and financed by the Social Insurance Institution of Finland.
- The market features competitive bidding, market-determined prices, and free services at the point of use.
- Firms can only differentiate themselves by enhancing service quality in response to patient choice.
Purpose of the Study:
- To estimate the effect of market competition on the quality and prices of physiotherapy services.
- To investigate the role of imperfect information in the relationship between competition, quality, and pricing.
Main Methods:
- Analysis of firm-level data (n=854) on quality and price.
- Application of two-stage least squares (2SLS) estimation techniques.
- Examination of the relationship between quality and competition, and price and competition.
Main Results:
- Competition was found to have a weak, negative effect on service quality.
- Prices were not significantly affected by the level of competition.
- Competition was identified as an exogenous variable in this market context.
Conclusions:
- Imperfect patient information, due to insufficient data from the Social Insurance Institution of Finland, likely explains the weak impact of competition on quality.
- Publishing quality information could empower patients, improve decision-making, and influence firms' quality enhancement strategies.
- Policy interventions focusing on information provision are recommended to improve market outcomes in physiotherapy.
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