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Related Experiment Video

Updated: Mar 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Improving patient and staff outcomes using practice development.

Catherine Elizabeth Hennessey¹, Margaret Fry¹

¹Nursing and Midwifery Directorate, Northern Sydney Local Health District, Sydney, Australia.

International Journal of Health Care Quality Assurance

|September 28, 2016

Summary

This summary is machine-generated.

The "Essentials of Care" (EOC) program significantly improved patient care and staff satisfaction in a hospital ward. This practice development initiative reduced patient complaints, infections, and falls, while boosting staff morale.

Keywords:

Essentials of Care Older person Rehabilitation nursing Service delivery Transformational practice development Workplace culture

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Published on: February 19, 2021

Area of Science:

Healthcare Management
Nursing Practice
Patient Safety

Background:

The

Purpose of the Study:

To evaluate the impact of the

Main Methods:

A descriptive study design was employed.
The

Main Results:

The EOC program led to a notable decrease in patient complaints (80%), pressure injuries (62%), and infections (50%).
Significant reductions were observed in clinical incidents (22%) and falls (14%), alongside a 10% decrease in nursing sick leave.
A 13% improvement in nursing workplace satisfaction was recorded post-implementation.

Conclusions:

The