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Patient-Computer Dialogue: A Review.

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    Patient-computer dialogue systems have evolved since 1965, showing encouraging results across various settings. This review summarizes their history and offers guidelines for future patient-computer communication programs.

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    Area of Science:

    • Medical Informatics
    • Human-Computer Interaction

    Background:

    • The first patient-computer dialogue study occurred in 1965.
    • Patient-computer communication programs have since been developed and implemented globally.

    Purpose of the Study:

    • To review the historical development of patient-computer dialogue systems.
    • To provide guidelines for the future design and implementation of these systems.

    Main Methods:

    • Literature review of patient-computer dialogue studies.
    • Historical analysis of system development and implementation.

    Main Results:

    • Early studies in 1965 showed promise.
    • Subsequent implementations in diverse settings yielded encouraging outcomes.

    Conclusions:

    • Patient-computer dialogue systems have a significant history of development.
    • Guidelines are proposed to enhance future patient-computer communication programs.