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Published on: August 1, 2019
Trauma-Informed Medical Care: Patient Response to a Primary Care Provider Communication Training
Bonnie L Green1, Pamela A Saunders2, Elizabeth Power3
1Department of Psychiatry, Georgetown University Medical School, Washington, DC, USA.
Primary care providers receiving trauma-informed communication training showed improved patient partnership scores. This training is a promising approach for enhancing care for trauma survivors in medical settings.
Area of Science:
- Medical Education
- Primary Care Medicine
- Psychiatry
Background:
- Trauma exposure is linked to adverse mental health and physical outcomes.
- Primary care providers (PCPs) often lack adequate training in trauma's impact and survivor interaction.
- Effective communication strategies are crucial for PCPs working with trauma survivors.
Purpose of the Study:
- To evaluate the feasibility and preliminary efficacy of a 6-hour Continuing Medical Education (CME) course, Trauma-Informed Medical Care (TI-Med).
- To assess the impact of trauma-informed communication training on patient perceptions of primary care providers.
Main Methods:
- A randomized controlled trial design was used across four primary care sites.
- Two sites received the TI-Med training immediately, while two served as wait-list controls.
- Patient partnership scores were assessed via surveys completed by 400 patients before and after PCP training.
Main Results:
- Patients rated PCPs significantly higher on partnership issues after the TI-Med training.
- Patients with trauma or posttraumatic stress symptoms showed lower partnership scores, highlighting a need for specialized approaches.
- The training demonstrated feasibility and preliminary efficacy in improving PCP-patient communication.
Conclusions:
- The TI-Med training is a promising initial strategy for equipping PCPs with trauma-informed communication skills.
- Further research with more specific trauma-related outcomes is warranted.
- Improving PCP communication can enhance the care experience for trauma survivors.
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