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Related Experiment Videos

Lessons from disaster: Creating a business continuity plan that really works.

Tracy Hatton1, Eleanor Grimshaw, John Vargo

  • 1Resilient Organisations Ltd, Room 348, College of Business and Law, University of Canterbury, Private Bag 4800, Christchurch, New Zealand.

Journal of Business Continuity & Emergency Planning
|October 13, 2016
PubMed
Summary

Business Continuity Planning (BCP) aids organizations during disasters, as seen in the Canterbury earthquakes. However, future planning requires enhanced focus on employee resilience, crisis leadership, and societal impacts for greater effectiveness.

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Area of Science:

  • Risk Management
  • Disaster Recovery
  • Organizational Resilience

Background:

  • Business Continuity Planning (BCP) is a standard component of organizational risk management.
  • The effectiveness of BCP during actual disaster events requires empirical investigation.
  • The 2010-11 Canterbury, New Zealand earthquakes provide a relevant case study for examining BCP in practice.

Purpose of the Study:

  • To evaluate the effectiveness of Business Continuity Planning in organizations impacted by the Canterbury earthquakes.
  • To identify areas for improvement in BCP strategies based on real-world disaster experiences.
  • To understand the critical factors influencing organizational response and recovery post-disaster.

Main Methods:

  • Qualitative study involving interviews with organizations affected by the Canterbury earthquakes.

Related Experiment Videos

  • Analysis of organizational experiences with Business Continuity Planning during and after the disaster.
  • Examination of the practical application and perceived utility of existing BCPs.

    • Main Results:

    • Business Continuity Planning was found to be beneficial across all interviewed organizations.
    • Organizations highlighted the need for greater attention to societal and personal impacts.
    • Key areas for improvement include employee resilience, crisis leadership identification, plan scalability, and post-disaster opportunity planning.

    Conclusions:

    • While BCP is valuable, its scope must broaden to encompass human and societal dimensions.
    • Developing employee resilience and effective crisis leadership are crucial for post-disaster success.
    • Organizations should refine BCPs to be adaptable and to include strategies for capitalizing on emergent opportunities.