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Can We Help Care Providers Communicate More Effectively With Persons Having Dementia Living in Long-Term Care Homes?
Katherine S McGilton1,2, Elizabeth Rochon1,3, Souraya Sidani4
11 Toronto Rehabilitation Institute - University Health Network, Toronto, Ontario, Canada.
Background:
Effective communication between residents with dementia and care providers in long-term care homes (LTCHs) is essential to resident-centered care.
Purpose:
To determine the effects of a communication intervention on residents' quality of life (QOL) and care, as well as care providers' perceived knowledge, mood, and burden.
Method:
The intervention included (1) individualized communication plans, (2) a dementia care workshop, and (3) a care provider support system. Pre- and postintervention scores were compared to evaluate the effects of the intervention. A total of 12 residents and 20 care providers in an LTCH participated in the feasibility study.
Results:
The rate of care providers' adherence to the communication plans was 91%. Postintervention, residents experienced a significant increase in overall QOL. Care providers had significant improvement in mood and perceived reduced burden.
Conclusion:
The results suggest that the communication intervention demonstrates preliminary evidence of positive effects on residents' QOL and care providers' mood and burden.
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