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Using a computer simulation for teaching communication skills: A blinded multisite mixed methods randomized

Frederick W Kron¹, Michael D Fetters¹, Mark W Scerbo²

¹Department of Family Medicine, University of Michigan, Ann Arbor, MI, 48104, USA.

Patient Education and Counseling

|December 13, 2016

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Summary

This summary is machine-generated.

Virtual reality simulation (MPathic-VR) effectively trains medical students in advanced communication skills, outperforming traditional computer-based learning. Students preferred MPathic-VR for its feedback and realistic patient interaction preparation.

Area of Science:

Medical Education
Virtual Reality Simulation
Communication Skills Training

Background:

Assessing advanced communication skills is crucial for medical students.
Traditional learning methods may not fully prepare students for complex patient interactions.

Purpose of the Study:

To evaluate the effectiveness of MPathic-VR, a virtual human simulation, compared to computer-based learning for advanced communication skills development in second-year medical students.
To understand student experiences and learning preferences with each training modality.

Main Methods:

A randomized, single-blinded, mixed-methods trial compared MPathic-VR (N=210) with computer-based learning (N=211).
Primary outcomes included communication scores in simulated scenarios and on an Objective Structured Clinical Examination (OSCE).

Keywords:

Breaking bad news Communication training Computer simulation Computer-based conversational agent Cultural competence Doctor-patient relationship Healthcare communication Human-computer interaction Intelligent tutoring systems Inter-professional communication Intercultural communication Knowledge transfer Mindful practice Mixed methods research Nonverbal communication Reflection in action Reflection on action Simulation Training transfer Virtual Human

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Multivariate analysis of variance was used for outcome comparison.

Main Results:

MPathic-VR trained students showed improved communication performance and significantly higher OSCE scores compared to the computer-based learning group.
Students using MPathic-VR reported more positive experiences, valuing immediate feedback and preparation for challenging patient encounters.
MPathic-VR demonstrated effectiveness in transferring learned skills to a realistic clinical context.

Conclusions:

MPathic-VR is an effective tool for advanced communication skills training in medical education.
Virtual human simulation provides an engaging and beneficial method for developing crucial communication competencies.