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Process Mapping in a Pediatric Emergency Department to Minimize Missed Urinary Tract Infections
Morgan Black1, Valene Singh2, Vladimir Belostotsky3
1McMaster Family Practice, Department of Family Medicine, McMaster University, 3rd Floor, 100 Main St. W., Hamilton, ON, Canada L8P 1H6.
Insights
Quality improvement initiatives significantly reduced missed urinary tract infections (UTIs) in pediatric emergency departments. Process mapping identified gaps, leading to interventions that decreased missed UTIs from 12% to 1%.
Area of Science:
- Pediatric Emergency Medicine
- Quality Improvement Science
- Infectious Disease Management
Background:
- Urinary tract infections (UTIs) are prevalent in young children and frequently present in emergency departments (EDs).
- Untreated UTIs can escalate to severe health complications, necessitating effective diagnostic and treatment protocols.
- A newly established tertiary care pediatric emergency department (PED) aimed to improve UTI detection and management.
Purpose of the Study:
- To implement a quality improvement (QI) initiative to minimize missed UTIs in children under 3 years old.
- To evaluate the effectiveness of process mapping (PM) as a QI tool in a pediatric acute care setting.
- To reduce the incidence of delayed or absent treatment and follow-up for pediatric UTIs.
Main Methods:
- Retrospective chart review of children < 3 years old with positive urine cultures in the ED.
- Process mapping (PM) involving key stakeholders to identify gaps and barriers in UTI care.
- Implementation of targeted interventions based on PM findings.
- Follow-up chart review to assess the impact of implemented interventions.
Main Results:
- Initial chart review revealed 12% of positive urine cultures had no recorded treatment or follow-up, indicating potential missed UTIs.
- Following PM and intervention implementation, the rate of no treatment or follow-up dropped to 1%.
- A dramatic decrease in potentially missed UTIs was observed post-QI initiative.
Conclusions:
- Process mapping is an effective QI tool for reducing missed UTIs in pediatric emergency settings.
- QI initiatives can significantly improve the timely diagnosis and management of UTIs in young children.
- Streamlined processes in the ED are crucial for preventing severe outcomes from pediatric UTIs.
Abstract:
Urinary tract infections (UTIs) are common in young children and are seen in emergency departments (EDs) frequently. Left untreated, UTIs can lead to more severe conditions. Our goal was to undertake a quality improvement (QI) initiative to help minimize the number of children with missed UTIs in a newly established tertiary care pediatric emergency department (PED). A retrospective chart review was undertaken to identify missed UTIs in children < 3 years old who presented to a children's hospital's ED with positive urine cultures. It was found that there was no treatment or follow-up in 12% of positive urine cultures, indicating a missed or possible missed UTI in a significant number of children. Key stakeholders were then gathered and process mapping (PM) was completed, where gaps and barriers were identified and interventions were subsequently implemented. A follow-up chart review was completed to assess the impact of PM in reducing the number of missed UTIs. Following PM and its implementation within the ED, there was no treatment or follow-up in only 1% of cases. Based on our results, the number of potentially missed UTIs in the ED decreased dramatically, indicating that PM can be a successful QI tool in an acute care pediatric setting.
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