Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Introduction Cardiac Emergencies01:30

Introduction Cardiac Emergencies

448
Cardiac emergencies are critical situations involving the heart that require immediate medical intervention to prevent severe complications or death. These emergencies often arise from underlying heart conditions that impair the heart's ability to function correctly.Types of Cardiac EmergenciesThe most common types of cardiac emergencies include Acute Coronary Syndrome (ACS), myocardial infarction (MI), cardiac arrest, and heart failure.Acute Coronary Syndrome (ACS)Acute Coronary Syndrome (ACS)...
448
Applications of GIS: Disaster Management and Emergency Response01:29

Applications of GIS: Disaster Management and Emergency Response

608
Geographic Information System (GIS) technology is essential for risk identification, action prioritization, and resource optimization in critical situations like flooding and earthquakes. By integrating spatial and demographic data, GIS provides a comprehensive framework for emergency response.GIS integrates data layers, like rainfall intensity, topography, elevation profiles, and river levels, to model high-risk flood zones. These layers assess areas susceptible to flooding based on their...
608
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

1.1K
Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
1.1K
Cardiopulmonary Resuscitation III: AED Use01:23

Cardiopulmonary Resuscitation III: AED Use

998
Introduction to AEDAn Automated External Defibrillator (AED) is a portable medical device that analyzes the heart's rhythm and, if necessary, delivers an electrical shock to help the heart re-establish an effective rhythm during sudden cardiac arrest (SCA). SCA occurs when the heart suddenly and unexpectedly stops beating, leading to a loss of blood flow to the brain and other vital organs. In such emergencies, time is of the essence, and using an AED, combined with Cardiopulmonary...
998
Cardiopulmonary Resuscitation IV: Pharmacological Management01:25

Cardiopulmonary Resuscitation IV: Pharmacological Management

1.1K
Pharmacologic intervention is crucial in treating cardiac arrest patients during ACLS or Advanced Cardiovascular Life Support. The ACLS algorithms guide the administration of specific drugs based on the patient's cardiac arrest rhythm, which includes pulseless ventricular tachycardia (VT), ventricular fibrillation (VF), asystole, and pulseless electrical activity (PEA).EpinephrineIndication: Epinephrine is the first-line drug for all cardiac arrest rhythms.Mechanism of Action: Epinephrine...
1.1K
Obedience01:08

Obedience

35.7K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
35.7K

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Health Care Management 2019 Style: Are We Having Fun Yet?

The health care manager·2019
Same author

Ten Core Competencies for Hospital Administrators.

The health care manager·2017
Same author

Certain death: ten predictors of hospital information system failure.

The health care manager·2006
Same author

Hospital turnarounds: agents, approaches, alchemy.

The health care manager·2005
Same author

Hospitalists: Evolution, evidence, and eventualities.

The health care manager·2004
Same author

Patient-physician e-mail: passion or fashion?

The health care manager·2003

Related Experiment Video

Updated: Mar 9, 2026

Setup and Execution Of the Blindfolded Code Training Exercise
05:25

Setup and Execution Of the Blindfolded Code Training Exercise

Published on: March 29, 2019

10.1K

Eight Leadership Emergency Codes Worth Calling.

David H Freed1

  • 1Author Affiliations: Administrative Services, Student Health Center, New York University.

The Health Care Manager
|December 21, 2016
PubMed
Summary
This summary is machine-generated.

This article identifies eight specific dysfunctional behaviors that undermine professional standards within hospital settings. It proposes a "code" system to empower leaders to safely address these issues immediately, suggesting that internal organizational improvement is a necessary precursor to broader health care system reform.

Keywords:
professional standardsorganizational changehealth care reformmanagement strategy

Frequently Asked Questions

More Related Videos

Emergency Undocking in Robotic Surgery: A Simulation Curriculum
06:48

Emergency Undocking in Robotic Surgery: A Simulation Curriculum

Published on: May 20, 2018

10.4K
Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum
04:36

Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum

Published on: August 5, 2020

5.0K

Related Experiment Videos

Last Updated: Mar 9, 2026

Setup and Execution Of the Blindfolded Code Training Exercise
05:25

Setup and Execution Of the Blindfolded Code Training Exercise

Published on: March 29, 2019

10.1K
Emergency Undocking in Robotic Surgery: A Simulation Curriculum
06:48

Emergency Undocking in Robotic Surgery: A Simulation Curriculum

Published on: May 20, 2018

10.4K
Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum
04:36

Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum

Published on: August 5, 2020

5.0K

Area of Science:

  • Organizational behavior within hospital leadership
  • Health care management and professional standards research

Background:

Health care institutions currently face significant challenges in achieving effective internal transformation before addressing broader systemic issues. Prior research has shown that implementing organizational change often proves far more difficult in practice than in theory. That uncertainty drove the need to identify specific behaviors that hinder professional standards at the ground level. No prior work had resolved how to empower leaders to confront these issues safely in real time. This gap motivated the development of a framework for addressing dysfunction within hospital environments. It was already known that systemic reform requires individual organizations to operate more effectively within their own spaces. However, the specific mechanisms for achieving this internal readiness remain under-explored in current management literature. This article addresses these concerns by outlining eight problematic behaviors that compromise professional excellence.

Purpose Of The Study:

The aim of this article is to identify eight dysfunctional behaviors that compromise professional standards within hospital environments. The researchers seek to provide a framework that makes it safe for leaders to confront these issues in real time. This study addresses the gap between describing organizational change and actually accomplishing it in practice. The authors motivate their work by highlighting the difficulty of transforming the larger health care system without first improving individual hospital organizations. They propose that internal readiness is a necessary precursor to broader systemic reform. The investigation focuses on the ground-level interactions that occur within these institutions. By introducing the concept of a code for these behaviors, the authors intend to facilitate a "See something, say something" culture. This work aims to empower leaders to take immediate action to improve their own operational spaces.

Main Methods:

The authors employ a conceptual analysis approach to evaluate organizational dynamics within medical facilities. This review approach synthesizes observations regarding professional standards to identify eight specific patterns of problematic conduct. The investigation focuses on the ground-level interactions that define the daily operational environment of hospital staff. By framing these issues as emergency codes, the researchers develop a practical tool for immediate leadership intervention. The methodology relies on the premise that identifying these behaviors is the first step toward organizational improvement. This design prioritizes actionable strategies over theoretical models to address real-world management challenges. The researchers evaluate the potential for a "See something, say something" culture to mitigate systemic dysfunction. This approach provides a structured lens for leaders to assess and rectify professional lapses within their own institutions.

Main Results:

The primary finding identifies eight distinct dysfunctional behaviors that compromise professional standards within hospital settings. The researchers demonstrate that these specific actions undermine the operational effectiveness of individual medical organizations. Key findings from the literature suggest that these behaviors are frequently observed but rarely confronted in real time. The study highlights that the current lack of safe intervention mechanisms prevents necessary internal transformation. The authors report that the coordinated continuum of services sought by reform efforts remains unattainable without addressing these ground-level issues. The analysis indicates that leaders often struggle to implement change because they lack a safe framework for speaking up. The results show that internal organizational readiness is a critical precursor to broader systemic success. The findings emphasize that hospitals must change their own internal spaces before attempting to transform the larger health care system.

Conclusions:

The authors suggest that hospitals must prioritize internal transformation to effectively contribute to larger health care reform efforts. Synthesis and implications indicate that individual organizations require better operational readiness within their immediate environments. The proposed code system serves as a mechanism to facilitate real-time confrontation of dysfunctional conduct. By fostering a culture where leaders can safely address these issues, institutions may improve their professional standards. The researchers propose that coordinated service continuums will not emerge without such foundational internal improvements. This framework aims to make the practice of speaking up safer for those in leadership roles. The authors emphasize that addressing these eight behaviors is a prerequisite for broader systemic success. Ultimately, the study highlights the necessity of localized organizational change as a catalyst for wider industry progress.

The researchers propose a code system that empowers leaders to confront dysfunctional behaviors immediately. This mechanism aims to make it safe for staff to observe and report issues, thereby fostering a culture of accountability that directly addresses eight identified professional standard compromises.

The authors introduce the concept of a "code" as a tool for real-time intervention. This framework encourages leaders to utilize the "See something, say something" approach, providing a structured method to address problematic conduct as it occurs within the hospital environment.

The authors argue that internal organizational readiness is a technical necessity for broader health care reform. They propose that hospitals must first improve their own operational spaces before they can successfully contribute to the coordinated continuum of services required by larger systemic changes.

The authors utilize a conceptual framework of eight dysfunctional behaviors to categorize professional standard compromises. This data type serves as the foundation for their proposed intervention, allowing leaders to identify specific, actionable instances of misconduct that require immediate attention.

The authors measure the effectiveness of their approach by the ability of leaders to safely confront misconduct. This phenomenon of real-time intervention is intended to replace passive observation with active, safe communication, thereby improving the overall professional culture within the hospital.

The authors imply that hospital transformation is a prerequisite for systemic change. They suggest that unless individual organizations address ground-level dysfunction, the coordinated continuum of services sought by reform efforts will fail to emerge, regardless of broader policy initiatives.