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Patient-centered Care01:13

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Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Communication01:03

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Communication between two animals occurs when one animal transmits an information signal that causes a change in the animal that receives the information. Organisms communicate with one another in a host of different ways. Signals can be auditory, chemical, visual, tactile, or a combination of these. Communication is a critical behavioral adaptation that promotes survival, growth, and reproduction.
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Patient-Centered Communication: Basic Skills.

M Jawad Hashim1

  • 1United Arab Emirates University College of Medicine and Health Sciences, Al Ain, Abu Dhabi, United Arab Emirates.

American Family Physician
|January 12, 2017
PubMed
Summary
This summary is machine-generated.

Effective patient-centered communication involves active listening, understanding patient perspectives, and shared decision-making. Training healthcare professionals in these skills enhances patient care and outcomes.

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Area of Science:

  • Medical Communication
  • Health Professions Education

Background:

  • Patient-centered care emphasizes communication skills for effective healthcare delivery.
  • Understanding patient perspectives and expressing empathy are crucial components.

Purpose of the Study:

  • To outline essential communication skills for patient-centered care.
  • To highlight methods for improving physician-patient interactions and shared decision-making.

Main Methods:

  • Review of communication techniques including open-ended questions, active listening, and empathy expression.
  • Discussion of strategies for disclosing diagnoses and involving patients in treatment decisions.

Main Results:

  • Key skills include eliciting patient agendas, active listening, and understanding patient perspectives on illness.
  • Empathy involves acknowledging feelings and exploring the patient's experience.
  • The 'ask-tell-ask' approach facilitates information delivery and shared decision-making.

Conclusions:

  • Patient-centered communication requires specific skills that can be taught and improved through training.
  • Enhanced communication leads to better patient understanding, emotional support, and shared decision-making.