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The impact of a creative play intervention on satisfaction with nursing care: A mixed-methods study
Emel Teksoz1,2, Ibrahim Bilgin3, Suna Eryigit Madzwamuse2
1Health School of Mustafa Kemal University, Hatay, Turkey.
Insights
Creative play interventions significantly improved child patients' and their parents' satisfaction with hospital care. This study demonstrates creative play as a feasible and effective nursing intervention to enhance the healthcare experience for children.
Area of Science:
- Pediatric Nursing
- Child Psychology
- Healthcare Quality Improvement
Background:
- Hospitalization can induce distress in children, potentially impacting their overall healthcare experience.
- Creative play offers a promising avenue to mitigate adverse effects, fostering positive associations with hospital stays.
Purpose of the Study:
- To evaluate the impact of a creative play intervention on service-care satisfaction among pediatric patients and their parents.
- To assess the feasibility and effectiveness of creative play as a nursing intervention in a hospital setting.
Main Methods:
- A mixed-methods approach combining quantitative pre/post-assessments and qualitative interviews.
- Involved 30 children (15 experimental, 15 control), 30 parents, and 20 nurse practitioners.
- Utilized the Patient's Nursing Care Perception Tool and the PedsQL Health Care Satisfaction Tool.
Main Results:
- Significant improvements in patient and parent satisfaction scores post-intervention (PNCST: p < .001; PedsQL: p < .001).
- Nurses reported enhanced play skills, and parents noted improved nurse-child relationships and care satisfaction.
- No significant differences between groups at baseline, highlighting the intervention's impact.
Conclusions:
- Creative play is a feasible and effective nursing intervention for enhancing pediatric patient and caregiver satisfaction.
- The intervention positively influences the patient experience and strengthens the nurse-child relationship.
- Supports the integration of creative play into standard pediatric nursing care.
Purpose:
Hospitalisation can lead to distress for children. Creative play may reduce the adverse effects of hospitalisation on children, as it could lead to children associating satisfaction and fun with their hospital experience. The aim of the current study is to investigate the impact of a creative play intervention on service-care satisfaction measurements of children and their parents.
Design And Methods:
A mixed-methods design consisting of quantitative pre/post-assessments and qualitative interviews was used within this study. The research was conducted with 30 children (nexperimental group = 15; ncontrol group = 15). Their parents (n = 30) and their nurse practitioners (n = 20) were also contacted in order to capture their reflections of this intervention which included creative activities with unused clean medical materials. Child participants completed the Patient's Nursing Care Perception Tool and their parents completed the PedsQL Health Care Satisfaction Tool.
Results:
The two groups did not differ in relation to the Patients' Nursing Care Satisfaction Tool (PNCST) (t(28): 0.348, p = .730) and the PedsQL (t(28): -0.189, p = .852) scores at Time 1 before the intervention; however, significant differences were observed at the end at Time 2 (PNCST: t(28): -11.63, p < .001; PedsQL: t(28): -12.416, p < .001). In qualitative interviews, nurses indicated that their play skills with children had been enhanced by this intervention. Family attendants reported that the intervention improved the nurse-child relationship and their satisfaction with care.
Practice Implications:
The results have shown that creative play intervention are a feasible nursing intervention which has a strong potential to be effective on child patients' and their attendants' satisfaction with care services.
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