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Exploring Variation in Transformation of Primary Care Practices to Patient-Centered Medical Homes: A Mixed Methods
Robert D Lieberthal1,2, Tom Karagiannis2, Evan Bilheimer2,3
11 Department of Public Health, University of Tennessee , Knoxville, Knoxville, Tennessee.
Quantifying patient-centered medical home (PCMH) transformation activities in small to medium practices revealed varied implementation. Larger practices faced fewer barriers, highlighting the need for tailored support during PCMH dissemination.
Area of Science:
- Health Services Research
- Primary Care Medicine
- Healthcare Management
Background:
- The Patient-Centered Medical Home (PCMH) model aims to improve primary care delivery.
- Understanding the practicalities of PCMH transformation in smaller practices is crucial for widespread adoption.
- National Committee for Quality Assurance (NCQA) recognition is a key benchmark for PCMH standards.
Purpose of the Study:
- To quantify PCMH transformation activities in small to medium-sized NCQA-recognized practices.
- To identify barriers and facilitators encountered during PCMH transformation.
- To explore variations in PCMH implementation among different practice sizes.
Main Methods:
- A survey adapted from 2011 NCQA standards was administered to 11 PCMH practices in Southeastern Pennsylvania.
- Semistructured follow-up interviews were conducted to gather qualitative insights.
- Quantitative descriptive statistics and qualitative thematic coding were used for analysis.
Main Results:
- Significant quantitative variation was observed in workforce composition and PCMH activities implemented.
- Most practices enhanced access and continuity via staff training and team-based care.
- Larger practices reported fewer and less burdensome barriers to PCMH recognition.
Conclusions:
- The heterogeneity among small PCMH practices necessitates understanding specific transformation challenges.
- Tailored strategies may be required to support smaller practices in PCMH dissemination.
- Further research is needed to optimize PCMH transformation across diverse practice settings.
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