Related Experiment Video
Updated: Mar 8, 2026

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
Factors Affecting the Behavior of Drive-Up Bank Users
Thomas T Jackson1,2, Frederick J Klopfer1,2
1a Fort Hays State University , USA.
Abstract:
The behavior of 537 male and female users of windows at a drive-up bank was investigated by observing: (a) length of time spent approaching teller window, (b) whether machine or personal contact was chosen, (c) length of time spent at the window, and (d) characteristics of individuals in the vehicles. The results indicate that male drivers with same sex passengers had significantly (p < .05) faster approach lane time and window times than other groups. The drivers also tended not to use window lanes that were too far removed from the teller. The results are considered in terms of interpersonal contact of the driver with both the teller and passengers.
Related Concept Videos
Social Proof
Attribution Theory
Factors Affecting Drug Distribution: Miscellaneous Factors
Age plays a significant role due to differences in body composition among different age groups. Infants, for instance, have a higher proportion of total body water and lower albumin levels, a protein that binds drugs in the bloodstream. This unique composition in infants enhances the...
Persuasion Strategies
Factors Affecting Perception
An illustrative example of a perceptual set is the scenario where an airline pilot told...
Drive-Reduction Theory: Push Theory of Motivation

