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Updated: Mar 7, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
[Towards the active participation of users in quality approaches]
Dominique Pougheon-Bertrand1, Sophie Coutant2
1Fondation ildys, route de Perharidy, 29680 Roscoff, France.
Abstract:
Since the 1990s, the quality approach has been developing in hospitals in accordance with an assessment strategy, based on reference guidelines, or with a continuous quality improvement strategy, more favourable to the participation of players. The increase in chronic diseases encourages the participation of patients, with their own particular expertise on the disease and the associated care. Patients can also be involved in a collective mission, favourable to the improvement of the care provision.
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