The role of categorization and scale endpoint comparisons in numerical information processing: A two-process model

Tao Tao1, Robert S Wyer1, Yuhuang Zheng2

  • 1Department of Marketing.

Summary

People evaluate scores using a two-process model: spontaneous categorization and, if uncertain, comparison to scale endpoints. Larger scale ranges lead to less extreme judgments, especially when cognitive load is high.

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