Related Experiment Video
Updated: Aug 4, 2026
Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
It May Be Simple, But It's Not Easy: Conscious Case Management
Teresa M Treiger1, Suzanne K Powell
1Teresa M. Treiger, RN-BC, MA, CCM, CHCQM, FABQUARP, is a thought leader inspiring Conscious Case Management practice across the health care continuum. Teri is a prolific author in journals and white papers as well as academic texts, most recently coauthor of "COLLABORATE: A Universal Competency-Based Paradigm for Professional Case Management," coeditor and contributing author of the CMSA Core Curriculum for Case Management, 3rd ed., and coauthor of Population Health Management, 6th ed., chapter on Leadership and Nursing Case Management. Teri is a past National President of the Case Management Society of America.
Conscious Case Management emphasizes a mindful, in-the-moment approach for better healthcare outcomes. This strategy moves beyond mere task completion to enhance overall case management effectiveness.
Area of Science:
- Healthcare Management
- Behavioral Science in Medicine
- Health Services Research
Background:
- Case management is evolving within the complex healthcare landscape.
- Current productivity metrics may not fully capture effective case management.
- There is a need for enhanced approaches to optimize patient care coordination.
Purpose of the Study:
- To introduce and define Conscious Case Management as an advanced practice.
- To advocate for a mindful, present-moment approach in case management.
- To highlight the benefits of conscious practice over task-oriented methods.
Main Methods:
- Conceptual analysis of current case management practices.
- Exploration of mindfulness principles applied to healthcare.
- Emphasis on conscious listening and action within case management.
Main Results:
- A mindful approach in case management leads to superior outcomes.
- Conscious Case Management shifts focus from task completion to quality of interaction.
- In-the-moment awareness enhances the effectiveness of case managers.
Conclusions:
- Conscious Case Management represents the next evolution in the field.
- Adopting a mindful approach is crucial for navigating today's healthcare environment.
- Prioritizing conscious practice over "checking boxes" improves patient care and case manager efficacy.
Related Concept Videos
01:26Methods Of Healthcare Delivery System
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...
01:17Classification of Illness
An illness is a response to a disease in which the person's level of functioning is changed compared with a previous level. The general classification of illness includes acute and chronic.
Acute illness is severe and...
01:26Methods of Documentation II: POMR
01:23Methods of Documentation V: CBE
In CBE, healthcare professionals establish predefined standards of practice that define what constitutes...
01:15Methods of Documentation VI: Case Management Model
For example, a patient with a chronic illness...
01:27Coping Strategies: Problem Focused
For example, consider a student who struggles to understand their...