Related Experiment Video
Updated: Jul 15, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Final Conversations: Overview and Practical Implications for Patients, Families, and Healthcare Workers
Maureen P Keeley1, Mark A Generous2
1Department of Communication Studies, Texas State University, 601 University Drive, San Marcos, TX 78666, USA. mk09@txstate.edu.
This 12-year study summarizes final conversations between terminally ill patients and families. It identifies key message themes, their functions, and communication challenges to aid healthcare providers and families during end-of-life care.
Area of Science:
- Communication Studies
- Thanatology
- Family Studies
Background:
- End-of-life care involves crucial communication between patients, families, and healthcare providers.
- Final conversations are vital for processing grief and ensuring patient wishes are understood.
- Existing research often overlooks the family member's perspective in these dialogues.
Purpose of the Study:
- To synthesize 12 years of research on final conversations from a family member's perspective.
- To identify recurring message themes, their functions, and communication challenges in end-of-life dialogues.
- To provide practical implications for healthcare providers, patients, and families navigating the death journey.
Main Methods:
- Systematic review and thematic analysis of 12 years of research on end-of-life communication.
- Qualitative analysis focusing on memorable messages shared by family members with terminally ill loved ones.
- Examination of communication challenges and functional roles of messages in adult and pediatric contexts.
Main Results:
- Identified distinct message themes (e.g., expressions of love, gratitude, forgiveness) exchanged during final conversations.
- Determined that these messages serve critical functions for family members, including emotional closure and maintaining connection.
- Highlighted significant communicative challenges, such as difficulty initiating conversations and managing emotional distress.
Conclusions:
- Final conversations are a complex but essential component of the end-of-life experience for families.
- Understanding message themes and functions can improve support for patients and families.
- Future research should focus on practical interventions to enhance communication during the death journey.
Related Concept Videos
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
SBAR I: Understanding the Concept
Standardized methods of communication have been developed to ensure that information is...
Patient-centered Care
Ethical Issues
Ethical Concerns in Healthcare:
Ethical Dilemmas II

