Quality Improvement and Reporting Systems: What the Oral and Maxillofacial Surgeon Should Know

Health care is an inherently dangerous environment, and patient safety should be an explicit goal of oral and maxillofacial surgery. Important components of a safety program include a nonpunitive safety culture, the implementation of patient safety practices, standardized incident reporting and adverse event analysis, regular self-assessment, and internal and external benchmarking. Implementation of a safety program requires the strong commitment of leadership and the engagement and empowerment of all employees. Oral and maxillofacial surgery can become the model dental specialty by implementing patient safety programs for office-based surgery. The programs could then be used by all dental practitioners performing oral surgery in the office.